Privacy Policy of Krikya
Krikya is committed to protecting the privacy of every user who accesses its online casino and sportsbook services. This policy describes the collection of personal data across the platform, the reasons for such collection, the security measures applied to protect this information, and the rights users hold over their own data.
Users are advised to read this policy carefully before using any service on the platform. This document may be updated periodically to reflect changes in regulatory requirements or platform operations. Continued use of Krikya after any such update constitutes acceptance of the revised policy.
Confidential Details of Bangladesh Users
By consenting to this privacy policy, users agree that Krikya may collect and process the following categories of personal data.
- Full name, date of birth, and gender as stated on official identification documents;
- Contact details, including mobile number, email address, and residential address;
- National ID or passport number, used to verify identity and age;
- Payment and transaction data, including bank account or mobile wallet details linked to deposits and withdrawals;
- Account credentials, such as username and encrypted password;
- Device and browser information, including IP address and login timestamps;
- Betting history, game preferences, and transaction records maintained on the platform.
Reasons for Gathering Sensitive Details
All purposes for processing personal data are grounded in Krikya’s legal obligations, contractual requirements, and legitimate commercial interests.
- Identity and age verification, to comply with responsible gambling regulations;
- Secure processing of deposits, withdrawals, and other financial transactions;
- Fraud prevention, including detection of money laundering and unauthorized account access;
- Customer support and resolution of account queries;
- Accurate record maintenance for regulatory reporting and audits;
- Personalization of the user experience across casino and sportsbook services;
- Service notifications, including updates on account activity and transactions.
Disclosure
Krikya does not sell or transfer personal data to third party organizations for commercial gain.
- Payment processors and banking partners, to complete deposits and withdrawals;
- Regulatory authorities and law enforcement agencies, when required by applicable law;
- Identity verification providers, to confirm age and identity during account registration;
- Technical service providers, who support platform hosting, security, and maintenance;
- Professional advisors, such as auditors or legal counsel, where necessary for compliance purposes.
Before any disclosure takes place, Krikya verifies that third party partners meet the required data protection standards.
What You Need to Know About Visiting External Resources
The Krikya platform may contain links to external websites operated by third party organizations, including payment partners or promotional affiliates. The platform holds no control over the content, privacy practices, or security standards of these external resources, and users who choose to visit any linked website do so at their own discretion.
Users are advised to review the privacy policy of each external site before sharing personal information. Liability is limited for any loss or damage arising from a user’s interaction with third party websites.
Complaints and Disputes
Users in Bangladesh who have concerns regarding the handling of their personal data may raise a complaint directly with Krikya support through the contact channels listed on the platform. Complaints are typically reviewed within an estimated period of thirty days, though the timeframe may vary depending on the complexity of the case. If a complaint remains unresolved after this internal review, users retain the option to escalate the dispute to the relevant regulatory authority in Bangladesh for further assessment.