Terms and Conditions of Krikya
Krikya is designed to help players in Bangladesh build a stronger understanding of online gambling practices, and this Terms and Conditions document sets out the rules of conduct that apply across the platform. It outlines the rights and obligations of both the account holder and Krikya, covering areas such as registration, betting, bonus eligibility, and general use of the services.
Every user is advised to read all rules carefully before using the platform’s services. Access to Krikya is granted only to those who agree to the terms in full. Anyone who does not agree with any part of this document must not proceed with registration or use of the platform.
Obligations of Bangladesh Users
To access and use Krikya services, users located in Bangladesh must meet the following requirements:
- Be at least 18 years of age or the legal age of majority as defined under applicable Bangladesh law;
- Provide accurate and complete personal information during registration, including name, contact details, and date of birth;
- Maintain a single account per person; multiple accounts registered under the same identity are not allowed;
- Use funds obtained through lawful means for deposits, bets, and other transactions on the platform;
- Keep account login credentials confidential and report any unauthorized access without delay;
- Comply with all applicable laws in their jurisdiction regarding online betting and gambling participation;
- Verify identity documents when requested, in line with the platform’s account verification procedures.
Violation of Terms
Krikya may restrict, suspend, or close access to a user’s account if any of the following prohibited behaviours are identified:
- Registering more than one account or providing false identity information during registration
- Using the platform for money laundering, fraud, or any other unlawful financial activity
- Attempting to manipulate odds, bets, or outcomes through collusion, bots, or software exploits
- Abusing bonus offers through coordinated accounts, chargebacks, or other bad faith practices
- Accessing the platform from a restricted jurisdiction or while under a self exclusion arrangement
- Sharing account access with third parties or allowing another person to place bets on their behalf
- Engaging in abusive, threatening, or fraudulent conduct toward Krikya staff or other users.
Intellectual Property
The Krikya website, logo, trademark, design elements, and all published content, including graphics, text, and software, remain the exclusive intellectual property of Krikya and are protected under applicable copyright law.
Use of Krikya services grants the user a personal license to access and view the platform’s content, without any exclusive rights attached. This license does not extend to copying, reproducing, distributing, or otherwise exploiting any part of Krikya’s intellectual property for commercial purposes.
Customer Support
Krikya provides dedicated support channels to address account, betting, and service related questions. Users can reach the appropriate channel based on their query:
- Account registration and verification issues: live chat support, available directly on the platform;
- Deposit, withdrawal, and payment related questions: email support or live chat;
- Bonus terms, eligibility, and bonuses tracking: live chat support or the help center section;
- Betting, odds, or event related disputes: live chat support with the dedicated betting support team;
- General platform use and technical difficulties: email support or live chat;
- Responsible gambling guidance and account limits: dedicated support contact listed in the help center.